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Author: FMS Workforce Solutions

Metrix Virtual Learning

What is Metrix Learning?

The Career Pathways program is delivered through the Metrix Learning platform. It is designed to help you evaluate your skills, get training, and search for jobs.

Workforce Related Acronyms

Acronyms are often used by public and private agencies as time-saving, shorthand ways to communicate lengthy titles or basic concepts. This glossary provides a quick reference to terms, acronyms and abbreviations commonly used by Workforce Solutions.

Lost Wage Assistance Program

Attention Unemployment Insurance Claimant:

As you may have seen reported, New Your State has applied for the Lost Wages Assistance (LWA) program to provide enhanced unemployment benefits to New Yorkers. While we await FEMA approval and work to operationalize the program, please continue to certify weekly to ensure you receive the benefits that you are entitled to.

We will provide updates on the program and next steps on our website, on social media platforms, and directly to claimants through emails and text messages. To allow your fellow New Yorkers to reach a representative for regular UI or PUA matters, please do not call the DOL to inquire about the LWA program at this time.

Thank you.


UPDATED HOURS: We Can Still Help

The Workforce Career Centers in Amsterdam and Cobleskill are open Monday through Friday 8:30a – 12:30p and 1:00p – 4:30p. The Workforce Career Center in Gloversville is open Wednesday and Thursday 8:30a – 12:30p and 1:00p – 4:30p.

No services relating to Unemployment Insurance (UI) claims. For assistance with Unemployment Insurance questions, please call 1‐888‐209‐8124.

If you are exhibiting any signs of sickness, you will be asked to wear a mask. If a customer is unwilling to wear a mask, they will be served remotely by telephone, email or another virtual means.

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